BECOME UNFLAPPABLE WITH EMOTIONAL CONTROL
When people say, “There’s no need to get emotional,” that’s probably more true for officials than for the average person. Put a regular guy or gal referee in front of hundreds, maybe thousands, of screaming fans, a couple of intense coaches and a bunch of psyched‑up, keyed‑up and fired‑up athletes, and emotional control is easier said than done.
Don’t ignore your emotions — control them
You, on the other hand, don’t have the luxury to feel what the average person feels — you’re an official and there’s a job to do. But emotions shouldn’t be ignored, either. Controlling your emotions means controlling your game and controlling your game is your job. To be effective, an official needs to be a rock, but not a robot. A listener, but not a passive abuse‑taker. A professional, but not an egomaniac.
Confidence is one of the “good” emotions that you probably don’t need to control too much (unless you become overconfident, which could lead you to become arrogant, which leads to egomania!).